Return Policy


Returns, Refunds and Exchanges Policy

We want you to get the most enjoyment from our products as intended. If you are not happy with any of our products we are more than happy to refund, exchange or credit your purchase.

How To Return An Item

Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Please return the item within 30 days of your purchase. 

Please email sales@quatrologiq.com.au with the corresponding purchase information and the reason for your return and we will provide a product return address.


Return Exceptions

All items must be returned in new and unused condition with the original packaging. Merchandise that has been worn, used, or altered will not be accepted for return or exchange. 

Restocking Fee

No restocking fee. We do not refund the original shipping and handling that you paid on the order. 

Exchanges

If your clothing item is in like new condition, you may exchange your clothing item for a different size or color. You will have to pay return shipping though.